Visitor Use Assistant (Fee Collection)
This position is part of the George Washington Memorial Parkway's Recreational Fee Program at Great Falls Park. The incumbent will be responsible for interacting with a high volume of visitors as the primary contact while providing accurate information and collecting entrance fees. The job is crucial to ensuring smooth and accurate collection of fees, sometimes in a high stress environment. As the first uniformed contact that most visitors encounter, you are integral in creating an enjoyable visit for the public and starting them off on a successful journey through the park. Provides information about the park and surrounding areas, recreational activities at the entrance station or campground office, or visitor center. Informs visitors of safety hazards, directions, and routes of travel through the park. Answers recurring visitor questions. Directs customers/visitors to services and facilities. Performs traffic control at park entrance stations. Collects fees and prepares daily remittances in a fee collection operation. Operates electronic cash register, and completes shift reports to verify money collected. Operates credit card machines. Operates a computer using word processing software. Prepares remittance reports and bank deposits for funds collected; troubleshoots accounting problems. All qualifications must be met by the closing date of this announcement-12/10/2019-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40
hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.
Experience:
Experience in providing information or assistance to the public; handling, tracking and depositing monies; and using office software programs to include, Microsoft Works, Excel, or similar programs. OR EDUCATION:
Four years of education above high school (120 semester hours or 180 quarter hours) or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. OR COMBINATION EDUCATION/
Experience:
An equivalent combination of education and experience. NOTE:
Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. For example, 9 months of specialized experience (75% of required experience) and 75 semester hours of college (25 percent of the required education) (15 semester hours beyond the second year and the equivalent of 3 months of specialized experience). You meet 100 percent of the requirement for 1 year of specialized experience and is qualified for the position. Volunteer
Experience:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Estimated Salary: $20 to $28 per hour based on qualifications.
hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.
Experience:
Experience in providing information or assistance to the public; handling, tracking and depositing monies; and using office software programs to include, Microsoft Works, Excel, or similar programs. OR EDUCATION:
Four years of education above high school (120 semester hours or 180 quarter hours) or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. OR COMBINATION EDUCATION/
Experience:
An equivalent combination of education and experience. NOTE:
Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. For example, 9 months of specialized experience (75% of required experience) and 75 semester hours of college (25 percent of the required education) (15 semester hours beyond the second year and the equivalent of 3 months of specialized experience). You meet 100 percent of the requirement for 1 year of specialized experience and is qualified for the position. Volunteer
Experience:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$37,955 to $49,338 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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